Retail: The Gripes of A Bookstore Employee

Having spent most of my day at a mall (eww), it brings me back to my days as a retail employee during the holiday season. When the bookstores began to die, a few stores gave up the veneer of complacency and decided to tell customers exactly why they’ve gotten on our nerves over the years. Having lived through two years of Borders I can vouch that all of these are true. All of them and then some. >.< So, in the spirit of the season, here are some things NOT to do when you go into most stores. Chances are if you avoid these errors, you'll get better service. 😉

Things We Never Told You: Ode To A Bookstore Death

We hate when a book becomes popular simply because it was turned into a movie.

It confused us when we were asked where the non-fiction section is.

Nicholas Sparks is not a good writer … if you like him, fine, but facts are facts.

We greatly dislike the phrase “Quick question.” It’s never true. And everyone seems to have one.

Your summer reading list was our summer reading NIGHTMARE. Also, it’s called summer reading, not three days before school starts reading.

It’s true that we lean to the left and think Glenn Beck is an idiot.

We always knew when you were intently reading Better Homes and Gardens, it was really a hidden Playboy.

Most of the time when you returned books you read them already – and we were onto you.

Limit One Coupon did not mean one for every member of your family – this angered us. Also, we did know what coupons were out.

It never bothered us when you threatened to shop at Barnes & Noble. We’d rather you do if you’re putting up a stink.

“I was just here last week and saw this book there” meant nothing to us. The store changed once a week.

When you walked in and immediately said, “I’m looking for a book,” what you really meant to say is, “I would like you to find me a book.” You never looked. It’s fine, it’s our job – but let’s be correct about what’s really happening here.

If you don’t know the author, title, or genre, but you do know the color of the cover, we don’t either. How it was our fault that we couldn’t find it we’ll never understand.

We were never a daycare. Letting your children run free and destroy our section destroyed a piece of our souls.

Oprah was not the “final say” on what is awesome. We really didn’t care what was on her show or what her latest book club book was. Really.

When you returned your SAT books, we knew you used them. We thought it wasn’t fair – seeing that we are not a library.

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